Each piece of reclaimed wood has variations which create its beauty. These variations ensure that each piece is truly a one-of-a-kind item. This uniqueness makes it difficult to recreate items exactly as seen on our site, but we do our best to make sure your piece has the same look, feel, coloration, and materials as the items listed. If we are unable to get your item close to what is listed on our website, we will notify you of any major variations before building your item.

All of American Heritage Furniture products are custom made and therefore not eligible for refund, exchange,  or return.  If for any reason you have any issue with your furniture, please reach out to us and we guarantee we will make it right!

Purchaser has 24 hours to cancel an order.  After 24 hours a cancelation fee will apply based on any cost incurred by American Heritage Furniture Co. due to cancelation of order.

Our items are crafted upon request. Estimated lead times are provided in each listing. These lead times represent projections at the time of purchase and may fluctuate based on the volume of orders received around the time of your order. Should any delays occur, we will inform you before your completion date with an updated estimate for completion.

We provide photographs of each item for your approval before shipping. To guarantee that any necessary finished modifications can be addressed prior to dispatch, we do not proceed with shipping without your consent. After receiving your approval, no additional finishing adjustments will be permitted.

Smaller items weighing under 100 pounds that can be disassembled for flat packing will be shipped using UPS. All flat packed items are pre-assembled for the purpose of approval photographs.

Larger items will ship via Curbside Freight (3-5 business days).  The package will be delivered to the end of your driveway, the driver will not help bring it into your home.  If you require lift-gate service, please let us know in advance.  An extra charge will be incurred for this service.  Be sure to inspect the crate for any damage. If damage is discovered, be sure to sign for the shipment pending inspection. If there is significant damage to the crate, reject the shipment and contact us right away.  Customer needs to inspect goods and notify American Heritage Furniture Co. within 48 hours of any damage.  If damage is discovered, take photos of the damage and packaging and send them to info@americanheritagefurnitureco.com.  Customers are responsible for disposal of crate and all shipping materials.

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Shipping Charges:

Product Cost              Delivery Cost

$0 -$999                       $149.00

$999.01 - $1999.00      $189.00

$1999.01 - $2999          $289.00

$2999.01 and above     $399.00